Conflict Management in the Workplace - 1136 Words

Conflict Management Learning Team A: Dana Stinson, Timothy Bird, Sterling Richards, Diana Loutensock LDR/531 October 5, 2010 Richard Hartley, M.A. Conflict Management Training Program Our consulting firm, Conflict Professionals, specializes in training all levels of managers (executive, mid- and entry-level) in the art of managing conflict within their teams and organizations. What is conflict and how does it arise? Typically, it occurs when two or more people oppose one another because their needs, wants, goals, or values are different. It is almost always accompanied by feelings of anger, frustration, hurt, anxiety, or fear. An individual may also have internal conflict issues causing stress and incapacitating him or her†¦show more content†¦* Discuss accomplishments, challenges, issues, and employees’ progress towards goals. WEEK 2 * Report progress from week one concepts and address concerns * Get Regular Written Status Reports * Include accomplishments through the month. * Incorporate any challenges employees come across in performing their job functions. * Conduct Basic Trainings * Interpersonal Communication Training * People react to conflict with violence (yelling and placing blame) and silence (agreeing with things they don’t agree with and shutting down communication). * Managers create a safe environment for communicating by determining the facts and focusing on the common goals. WEEK 3 * Report progress from week two concepts and address concerns * Employees’ Involvement on Daily Tasks * Employees should be involved in defining tasks. This creates trust and engages employees. * Have employees create written procedures on tasks. All employees should review those documents. * Employees need to be trained on the procedures. The procedural documents should be placed in a visible area with open access for all employees. * Regular Management Meetings * All team members should attend. * Discussion topics should include company initiatives, accomplishments, and the status ofShow MoreRelatedWorkplace Conflicts And Conflict Management Styles2734 Words   |  11 Pages Workplace Conflicts and Conflict Management Styles Greg Jefia MBA 5213 Dr. Edwards December 12, 2014 â€Æ' Introduction Conflicts in the workplace and interpersonal relationship are inevitable. Organizational conflict is common in the workplace because people always have divergent views on various issues, interests, ideologies, goals, and aspirations (Deutsch, 1990). Conflict exists in all kinds of environments because people compete for power, jobs, resources, security and recognition. People whoRead MoreQuestions On Conflict Management On The Workplace1454 Words   |  6 Pages Conflict Management: How to resolve conflict in the workplace? 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